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    <title>FAQ ReclamPro | Questions Gestion Réclamations Assurance</title>
    <meta name="description" content="Trouvez les réponses à vos questions sur ReclamPro : tarifs, sécurité, conformité RGPD, fonctionnalités, provisionnement. Support gratuit pour professionnels de l'assurance.">
    <link rel="stylesheet" href="css/style.css">
    <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css">
    <style>
        .faq-page {
            padding: 100px 0 4rem;
            min-height: 100vh;
            background: #f9fafb;
        }

        .faq-header {
            text-align: center;
            margin-bottom: 4rem;
            padding: 2rem;
            background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
            color: white;
            border-radius: 16px;
        }

        .faq-header h1 {
            font-size: 2.5rem;
            margin-bottom: 1rem;
            color: white;
        }

        .faq-header p {
            font-size: 1.1rem;
            opacity: 0.95;
        }

        .faq-categories {
            display: grid;
            grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
            gap: 1rem;
            margin-bottom: 3rem;
        }

        .faq-category-btn {
            background: white;
            border: 2px solid var(--border-color);
            padding: 1rem;
            border-radius: 12px;
            cursor: pointer;
            transition: var(--transition);
            text-align: center;
            font-weight: 500;
        }

        .faq-category-btn:hover,
        .faq-category-btn.active {
            border-color: var(--primary-color);
            background: var(--primary-color);
            color: white;
            transform: translateY(-2px);
            box-shadow: var(--shadow-md);
        }

        .faq-category-btn i {
            display: block;
            font-size: 2rem;
            margin-bottom: 0.5rem;
        }

        .faq-section {
            margin-bottom: 3rem;
        }

        .faq-section-title {
            font-size: 1.75rem;
            color: var(--primary-color);
            margin-bottom: 1.5rem;
            padding-bottom: 0.75rem;
            border-bottom: 2px solid var(--border-color);
        }

        .faq-item {
            background: white;
            border-radius: 12px;
            margin-bottom: 1rem;
            box-shadow: var(--shadow-sm);
            overflow: hidden;
            transition: var(--transition);
        }

        .faq-item:hover {
            box-shadow: var(--shadow-md);
        }

        .faq-question {
            padding: 1.5rem;
            cursor: pointer;
            display: flex;
            justify-content: space-between;
            align-items: center;
            gap: 1rem;
            font-weight: 500;
            font-size: 1.1rem;
            color: var(--text-dark);
            user-select: none;
        }

        .faq-question:hover {
            color: var(--primary-color);
        }

        .faq-question i {
            color: var(--primary-color);
            transition: transform 0.3s ease;
            font-size: 1.25rem;
        }

        .faq-item.open .faq-question i {
            transform: rotate(180deg);
        }

        .faq-answer {
            max-height: 0;
            overflow: hidden;
            transition: max-height 0.3s ease;
        }

        .faq-item.open .faq-answer {
            max-height: 1000px;
        }

        .faq-answer-content {
            padding: 0 1.5rem 1.5rem;
            color: var(--text-light);
            line-height: 1.7;
        }

        .faq-answer-content ul {
            margin: 1rem 0;
            padding-left: 1.5rem;
        }

        .faq-answer-content li {
            margin-bottom: 0.5rem;
        }

        .faq-answer-content a {
            color: var(--primary-color);
            text-decoration: none;
        }

        .faq-answer-content a:hover {
            text-decoration: underline;
        }

        .contact-cta {
            background: white;
            border-radius: 16px;
            padding: 3rem;
            text-align: center;
            box-shadow: var(--shadow-md);
            margin-top: 4rem;
        }

        .contact-cta h2 {
            color: var(--primary-color);
            margin-bottom: 1rem;
        }

        .contact-cta p {
            color: var(--text-light);
            margin-bottom: 2rem;
        }

        .contact-methods {
            display: grid;
            grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
            gap: 2rem;
            margin-top: 2rem;
        }

        .contact-method {
            padding: 1.5rem;
            background: var(--background-light);
            border-radius: 12px;
        }

        .contact-method i {
            font-size: 2.5rem;
            color: var(--primary-color);
            margin-bottom: 1rem;
        }

        .contact-method h3 {
            margin-bottom: 0.5rem;
        }

        .contact-method a {
            color: var(--primary-color);
            text-decoration: none;
            font-weight: 500;
        }

        .search-box {
            background: white;
            border-radius: 12px;
            padding: 1rem;
            margin-bottom: 2rem;
            box-shadow: var(--shadow-sm);
        }

        .search-box input {
            width: 100%;
            padding: 1rem;
            border: 1px solid var(--border-color);
            border-radius: 8px;
            font-size: 1rem;
        }

        .search-box input:focus {
            outline: none;
            border-color: var(--primary-color);
        }

        @media (max-width: 768px) {
            .faq-header h1 {
                font-size: 1.75rem;
            }

            .faq-categories {
                grid-template-columns: repeat(2, 1fr);
            }

            .faq-question {
                font-size: 1rem;
                padding: 1.25rem;
            }

            .contact-cta {
                padding: 2rem 1.5rem;
            }
        }
